Privacy statement

We are pleased that you are visiting our website www.tenax-happich.de and that you are interested in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is important to us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our privacy practices comply with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). The following privacy policy serves to fulfil the information obligations arising from the GDPR, including those set out in Art. 13 and Art. 14 et seq. of the GDPR.

Data controller

The data controller within the meaning of Art. 4(7) GDPR is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

With regard to our website, the data controller is:

Happich GmbH
Lise-Meitner-Str. 14
42119 Wuppertal
Germany
Email: info@happich.de
Tel.: +49 (0)202.8703-0
Fax: +49 (0)202.8703-599

Contact details of the data protection officer

We have appointed a data protection officer in accordance with Art. 37 GDPR. You can reach our data protection officer at the following contact details:

Dirk-Michael Mülot
Westfalenweg 2
Freier Sachverständiger Datenschutz & Datensicherheit & IT-Forensik
33449 Langenberg
Germany
Email: d.muelot@muelot-graf.de

Provision of the website and creation of log files

Each time you access our website, our system automatically collects data and information from the device used to access it (e.g. computer, mobile phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the type and version of browser used;
(2) The operating system of the device used to access the site;
(3) The hostname of the computer accessing the site;
(4) The IP address of the device used to access the site;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) accessed on our website;
(7) The website from which the user’s system was referred to our website (referrer tracking);
(8) Message indicating whether the access was successful;
(9) Volume of data transmitted

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual visitors cannot be identified.

Legal basis for the processing of personal data

Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest is to achieve the purpose described below.

Purpose of data processing

The temporary (automated) storage of the data is necessary for the duration of a website visit in order to enable the delivery of the website. The storage and processing of personal data also serves to maintain the compatibility of our website for as many visitors as possible and to prevent misuse and resolve malfunctions. For this purpose, it is necessary to log the technical data of the requesting computer so that we can respond as quickly as possible to display errors, attacks on our IT systems and/or functional errors on our website. The data also helps us to optimise the website and to ensure the security of our information technology systems in general.

Storage period

The technical data described above is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after you access our website.

Right to object and right to erasure

You may object to the processing at any time in accordance with Art. 21 GDPR and request the erasure of data in accordance with Art. 17 GDPR. Information on your rights and how to exercise them can be found in the section at the end of this privacy policy.

Automated credit assessment / scoring

If you wish to enter into a contract with us, we reserve the right to process your personal data in a solely automated manner in order to assess your creditworthiness. We are also permitted to take such an automated decision in accordance with Art. 22(2)(a) GDPR. Whether the contract can be concluded depends on the result of the automated credit assessment. In a credit assessment, statistical probabilities of payment default are calculated. The credit report may contain probability values (score values) calculated on the basis of scientifically recognised mathematical and statistical methods. A variety of characteristics, such as income, address data, occupation, marital status and past payment behaviour, are used to assess the customer’s future risk of payment default. The result is expressed in the form of a payment value (known as a score). The information thus obtained forms the basis of our decision on the establishment, performance or termination of a contractual relationship. If you believe that you have been wrongly excluded from concluding a contract as a result of the credit assessment, you may contact us by email to explain your position. We will then review the automated decision in your specific case in accordance with Art. 22(3) GDPR. In order to carry out the credit assessment, we may store and process your personal data in accordance with Art. 6(1)(b) GDPR.

In connection with the prospective contract, we transmit your data to the following providers in the cases listed below:

Dun & Bradstreet Deutschland GmbH:
Dun & Bradstreet Deutschland GmbH, Robert-Bosch-Straße 11, 64293 Darmstadt, Germany (https://www.dnb.com/de-de/): Our company regularly carries out credit checks when concluding contracts and, in certain cases where we have a legitimate interest, also for existing customers. For this purpose, we work with Dun & Bradstreet Deutschland GmbH, Robert-Bosch-Straße 11, 64293 Darmstadt, Germany, from whom we obtain the data required for this purpose. For this purpose, we transmit your name and contact details to Dun & Bradstreet Deutschland GmbH.
Creditreform Wuppertal Brodmerkel & Kötting KG:
Our company regularly carries out credit checks when concluding contracts and, in certain cases where we have a legitimate interest, also for existing customers. For this purpose, we work with Creditreform Wuppertal Brodmerkel & Kötting KG, Werth 91+93, 42275 Wuppertal, Germany (https://www.creditreform.de/wuppertal), from whom we obtain the data required for this purpose. On behalf of Creditreform Wuppertal Brodmerkel & Kötting KG, we provide you with the following information in advance in accordance with Art. 14 EU GDPR:
Creditreform Wuppertal Brodmerkel & Kötting KG is a consumer credit reference agency. It operates a database in which credit information on private individuals is stored.
On this basis, Creditreform Wuppertal Brodmerkel & Kötting KG provides credit reports to its clients. These clients include, for example, credit institutions, leasing companies, insurance companies, telecommunications companies, debt collection companies, mail-order, wholesale and retail companies, and other companies that supply goods or provide services. Within the framework of the statutory provisions, some of the data in the credit reference database is also used to supply other company databases, including for address trading purposes.
The database of Creditreform Wuppertal Brodmerkel & Kötting KG stores in particular information on name, address, date of birth, where applicable email address, payment behaviour and shareholding relationships of individuals. The purpose of processing the stored data is to provide information on the creditworthiness of the person concerned. The legal basis for the processing is Art. 6(1)(f) EU GDPR. Information on this data may only be provided if a client credibly demonstrates a legitimate interest in knowing this information. Where data is transferred to countries outside the EU, this is done on the basis of the so-called “standard contractual clauses”, which you can view or request at the following link:
http://eur-lex.europa.eu/legal-content/DE/TXT/PDF/?uri=CELEX:32001D0497&from=DE
or have sent to you from there.
The data is stored for as long as knowledge of it is necessary for the purpose of storage. As a rule, knowledge is necessary for an initial storage period of three years. After this period, a check is carried out to determine whether storage is still necessary; otherwise, the data is deleted with effect from that day. When a matter has been completed, the data is deleted with effect from three years after completion. Entries in the debtors’ register are deleted in accordance with § 882e of the German Code of Civil Procedure (ZPO) with effect from three years after the day of the order for entry.
Legitimate interests within the meaning of Art. 6(1)(f) EU GDPR may include: credit decision, initiation of business, shareholding relationships, claim, credit assessment, insurance contract, enforcement information. You have the right to obtain from Creditreform Wuppertal Brodmerkel & Kötting KG information on the data stored there about you. If the data stored about you is incorrect, you have the right to have it rectified or erased. If it cannot be immediately determined whether the data is incorrect or correct, you have the right to have the relevant data restricted until the matter has been clarified. If your data is incomplete, you may request that it be completed.
If you have given your consent to the processing of the data stored with Creditreform Wuppertal Brodmerkel & Kötting KG, you have the right to withdraw this consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
If you have any objections, requests or complaints regarding data protection, you may contact the data protection officer of Creditreform Wuppertal Brodmerkel & Kötting KG at any time. They will assist you promptly and in confidence with all data protection matters. You may also lodge a complaint with the competent supervisory authority for data protection in your federal state regarding the processing of data by Creditreform Wuppertal Brodmerkel & Kötting KG.
The data that Creditreform Wuppertal Brodmerkel & Kötting KG has stored about you originates from publicly accessible sources, from debt collection companies and from their clients.
To describe your creditworthiness, Creditreform Wuppertal Brodmerkel & Kötting KG calculates a score value from your data. The score value is based on data on age and gender, address data and, in part, payment experience data. These data are weighted differently in the score calculation. The clients of Creditreform Wuppertal Brodmerkel & Kötting KG use the score values as an aid in making their own credit decisions.
Right to object:
The processing of the data stored with Creditreform Wuppertal Brodmerkel & Kötting KG is carried out for compelling reasons worthy of protection relating to creditor and credit protection, which regularly override your interests, rights and freedoms, or serves the assertion, exercise or defence of legal claims. You may only object to the processing of your data on grounds relating to your particular situation, which you must demonstrate. If such special grounds are proven to exist, the data will no longer be processed. If you object to the processing of your data for advertising and marketing purposes, the data will no longer be processed for these purposes.
The data controller within the meaning of Art. 4(7) EU GDPR is Creditreform Wuppertal Brodmerkel & Kötting KG, Werth 91+93, 42275 Wuppertal, Germany (https://www.creditreform.de/wuppertal). You can reach Creditreform Wuppertal Brodmerkel & Kötting KG for all enquiries at the following contact details: Tel.: +49 (0) 2 02 / 2 55 66-0, Fax: +49 (0) 2 02 / 59 40 20, Email: info@wuppertal.creditreform.de
You can reach the competent data protection officer at the following contact details: Creditreform Wuppertal Brodmerkel & Kötting KG, Data Protection Officer, Werth 91+93, 42275 Wuppertal, Germany, https://www.creditreform.de/wuppertal.
Creditsafe Deutschland GmbH:
Creditsafe Deutschland GmbH, Schreiberhauer Straße 30, 10317 Berlin, Germany (https://www.creditsafe.com/de/de.html): Our company regularly carries out credit checks when concluding contracts and, in certain cases where we have a legitimate interest, also for existing customers. For this purpose, we work with Creditsafe Deutschland GmbH, Schreiberhauer Straße 30, 10317 Berlin, Germany, from whom we obtain the data required for this purpose. For this purpose, we transmit your name and contact details to Creditsafe Deutschland GmbH.

Integration of external web services and processing of data outside the EU

Our website uses active content from external providers, so-called web services. When you access our website, these external providers may receive personal information about your visit to our website. In this context, data may be processed outside the EU. You can prevent this by installing an appropriate browser plugin or disabling the execution of scripts in your browser. This may result in limited functionality on websites you visit.

We use the following external web services:

Cookiebot
We use the Cookiebot service of Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, Email: privacy@cookiebot.com, Website: https://www.cookiebot.com/de/. Personal data is transmitted exclusively to servers in the European Union.
The legal basis for the processing is Art. 6(1)(c) GDPR. The use of the service helps us to comply with our legal obligations.
By integrating Cookiebot, we fulfil our legal obligation with regard to the consent management required for cookies.
Information on your rights in relation to the processing can be found at the end of this privacy policy.
Further information on how the transmitted data is handled can be found in the provider’s privacy policy at https://www.cookiebot.com/de/privacy-policy/.
Legal text snippet and modules
We use the legal text snippet and modules service of Website-Check GmbH, Beethovenstraße 24, 66111 Saarbrücken, Germany, Email: support@website-check.de, Website: https://www.website-check.de/. Personal data is transmitted exclusively to servers in the European Union.
The legal basis for the processing is Art. 6(1)(c) GDPR. The use of the service helps us to comply with our legal obligations.
The service is used to load the content of our legal texts on our website. Through the integration on our site, the current legal texts are loaded. This integration may also load additional technical modules in relation to the legal texts or legally required elements.
Information on your rights in relation to the processing can be found at the end of this privacy policy.
Further information on how the transmitted data is handled can be found in the provider’s privacy policy at https://www.website-check.de/datenschutzerklaerung/.
Website-Check seal
We use the Website-Check seal service of Website-Check GmbH, Beethovenstraße 24, 66111 Saarbrücken, Germany, Email: support@website-check.de, Website: https://www.website-check.de/. Personal data is transmitted exclusively to servers in the European Union.
The legal basis for the processing of personal data is our legitimate interest in accordance with Art. 6(1)(f) GDPR. Our legitimate interest is to achieve the purpose described below.
The script of Website-Check GmbH is the technical integration of the Website-Check seal. With this seal we wish to demonstrate that we take the subject of data protection seriously. Data is transmitted to Website-Check GmbH for the delivery and display of the seal on our site.
In relation to the processing, you have the right to object set out in Art. 21. Further information can be found at the end of this privacy policy.
Further information on how the transmitted data is handled can be found in the provider’s privacy policy at https://www.website-check.de/datenschutzerklaerung/.

Data security and data protection, communication by email

Your personal data is protected by technical and organisational measures during collection, storage and processing so that it is not accessible to third parties. With unencrypted communication by email, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or postal delivery for information requiring a high degree of confidentiality.

Right of access and requests for rectification – Erasure & restriction of data – Withdrawal of consent – Right to object

Right of access

You have the right to obtain confirmation as to whether we process personal data concerning you. If this is the case, you have the right to access the information referred to in Art. 15(1) GDPR, insofar as the rights and freedoms of other persons are not adversely affected (cf. Art. 15(4) GDPR). We will also be happy to provide you with a copy of the data.

Right to rectification

In accordance with Art. 16 GDPR, you have the right to have any incorrect personal data we hold about you (such as address, name, etc.) rectified at any time. You may also request that the data we hold about you be completed at any time. We will make the appropriate changes without delay.

Right to erasure

In accordance with Art. 17(1) GDPR, you have the right to have us erase the personal data we have collected about you if

the data is no longer necessary;
the legal basis for processing has ceased to apply as a result of withdrawal of your consent;
you have objected to the processing and there are no overriding legitimate grounds for the processing;
your data has been processed unlawfully;
erasure is required by a legal obligation or collection has taken place in accordance with Art. 8(1) GDPR.

This right does not apply in accordance with Art. 17(3) GDPR when

the processing is necessary for the exercise of the right to freedom of expression and information;
your data was collected on the basis of a legal obligation;
the processing is necessary for reasons of public interest;
the data is necessary for the assertion, exercise or defence of legal claims.

Right to restriction of processing

In accordance with Art. 18(1) GDPR, you have the right in certain cases to request the restriction of the processing of your personal data.

This applies when

you contest the accuracy of the personal data;
the processing is unlawful and you oppose erasure;
we no longer need the data for the purpose of processing, but you need it for the assertion, exercise or defence of legal claims;
you have objected to the processing in accordance with Art. 21(1) GDPR and it has not yet been determined which interests prevail.

Right to withdraw consent

If you have given us your express consent to the processing of your personal data (Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR), you may withdraw it at any time. Please note that the lawfulness of processing based on consent before its withdrawal is not affected.

Right to object

In accordance with Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you that has been collected on the basis of Art. 6(1)(f) (in the context of a legitimate interest). This right only applies if there are grounds relating to your particular situation that militate against the storage and processing.

How do you exercise your rights?

You may exercise your rights at any time by contacting us at the following contact details:

Happich GmbH
Lise-Meitner-Str. 14
42119 Wuppertal
Germany
Email: info@happich.de
Tel.: +49 (0)202.8703-0
Fax: +49 (0)202.8703-599

Right to data portability

In accordance with Art. 20 GDPR, you have the right to receive the personal data concerning you. The data will be provided by us in a structured, commonly used and machine-readable format. The data may be transmitted either to you or to a controller designated by you.

Upon request, we will provide you with the following data in accordance with Art. 20(1) GDPR:

Data that was collected on the basis of express consent in accordance with Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR;
Data that we have received from you in accordance with Art. 6(1)(b) GDPR in the context of existing contracts;
Data that has been processed in the context of an automated procedure.

We will transfer the personal data directly to a controller of your choice where this is technically feasible. Please note that we may not transfer data that would adversely affect the rights and freedoms of other persons in accordance with Art. 20(4) GDPR.

Right to lodge a complaint with a supervisory authority in accordance with Art. 77(1) GDPR

If you suspect that your data is being processed unlawfully on our site, you may of course seek judicial clarification of the issue at any time. You also have every other legal remedy at your disposal. Independently thereof, you have the possibility in accordance with Art. 77(1) GDPR to lodge a complaint with a supervisory authority. The right to lodge a complaint in accordance with Art. 77 GDPR may be exercised in the EU Member State of your residence, your place of work and/or the place of the alleged infringement, i.e. you may choose the supervisory authority to which you lodge your complaint from among these locations. The supervisory authority with which the complaint has been lodged will then inform you of the progress and outcome of your complaint, including the possibility of a judicial remedy in accordance with Art. 78 GDPR.

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